The easy way to change the email over to new server is to just change the following 4 settings in the existing account:
- Change incoming mail server from pop3.okcomputer to: mx1.sitehost.co.nz
- Write down your existing mailbox (logon/user) name – something like user03
- Change that field now to your full email address
- password: [your OLD mailbox name, that you just written down]
- Click advanced/more settings and find where it says incoming server port (DON'T CHANGE THE OUTGOING SMTP SETTINGS !)
- Tick the box (or drop-down list) to say: This server requires SSL (it will change POP port from 110 to 995)
- Click OK to everything
- Send a test email to yourself
If you have problems finding any of the above settings, look at the screenshots here: http://kb.sitehost.co.nz/faq-mail/configure-mail-client
Problems with logon or password, test it on the Webmail: http://okcomputer.co.nz/webmail